Facing the work. At a machine or a guest's table, your staff now turn their backs to you and face what they are doing: the coffee machine, the oven, the guest they are serving.
A quiet moment. With nothing to do, your staff sometimes pick up a small job. Baristas polish a cup, and servers wipe down an empty table.
Changed
Lighter to open. A new café no longer loads your staff's drawings until you hire someone for that job.
Fixed
Serving face to face. Servers handing over an order look at the guest instead of away from them, and stand right by the table.
Close to the machine. Baristas stand right at their station instead of a step away, and no longer walk into the server waiting at the counter.
Holding on to the tray. A server no longer loses her tray for a moment when she blinks.
Chatting in her chair. A guest in a red beret no longer slides off her bentwood chair while she talks.
